OnePay Wallet Account Maintenance
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In this article
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In this article
How do I manage my OnePay Wallet?#
You can link up to twenty debit or credit cards, plus your OnePay Debit Card or Builder Card, in OnePay Wallet. Walmart associates can also add their discount card here. To add a card, open the OnePay app, tap on the Cash Control tab, go to Wallet cards in the Settings section, and tap "Add new" to enter your card details.
Tap here to add a card in the OnePay app.
If your teen is an authorized user on your account, their OnePay Wallet is set up automatically and their Builder Card is added. Your teen can also add third-party debit or credit cards to their OnePay Wallet, and use Wallet to scan and pay in store.
How do I view my OnePay Wallet transactions?#
If you've used your OnePay Debit Card or Builder Card, you can view your OnePay Wallet transaction history from your OnePay Checking balance activity. To view OnePay Wallet transactions made with a linked card from another financial institution, reach out to that institution for further assistance.
As a parent, you can view your teen's transaction history by tapping the Teen or Family section on the Home tab, selecting your teen, and tapping Show all in their Activity feed. Your teen can view their transaction history by tapping Checking in the OnePay app and reviewing their Activity feed.
Where can I see my OnePay Points?#
If you have a OnePay deposit account, you can view your points history by tapping the points icon on the home tab of the OnePay app. If you do NOT bank through OnePay, points are displayed in the Points section of the OnePay Wallet screen.
Tap here to see the Points you have earned in the OnePay app.
If your teen is added to your account, they can view their OnePay Points on the Rewards page of their app. Their points are separate from yours, and only your teen can redeem them. You can view your teen’s Points and Rewards activity from the Teen or Family section on the Home tab, but you can’t redeem their points or make changes to their Rewards.
Who do I contact if I have an issue with my OnePay Wallet transaction?#
If you have a dispute with a transaction made with your OnePay Debit Card or Builder Card, please contact OnePay Customer Service and say “File Dispute” or “Agent” to be connected with a OnePay specialist. If you need to file a dispute for a transaction made with a non-OnePay linked card, please contact the issuing bank for further assistance.