OnePay Personal Loan Payments and Account Management

How can I view my loan info in the app?#

You can tap Personal Loan in the OnePay app to view your loan amount, next payment, terms, and payment history.

Where can I find my loan documents and statements?#

To view your loan documents in the OnePay app:

• Open the OnePay app

• Tap the profile button at the top-right to access your Profile in the OnePay app

• Tap Documents

• Select the appropriate document type

What payment methods can I use?#

You can make payments using a bank account and routing number. You cannot pay via credit card or debit card.

How do I change my payment method?#

You can change your payment method in the OnePay app or by calling a OnePay Personal Loans Specialist at +1 (855) 633-6907.

To update it in the app:

• Open the OnePay app

• Tap Personal Loans under Your credit

• Tap Questions about your loan? at the bottom of the page

Are there any fees associated with a OnePay Personal Loan?#

Yes, a OnePay Personal Loan has an origination fee of 1.85% to 9.99% of the loan amount. This fee is deducted from your loan principle before the funds are sent to you.

You may also be charged a $10 fee for a failed electronic or check payment. Your bank may charge its own fee separately.

If your full payment is not received within 15 calendar days of your due date, you may be charged a late fee of up to $10. This late fee is charged once for each late payment.