Buying and Selling Investments for OnePay Invest

What are notional trading and fractional shares?#

Notional trading lets you buy a small portion of a stock based on how much money you want to invest, instead of buying whole shares. 

Fractional shares are a portion of a full share of stock. They’re created when you place a notional order, which is an order based on a dollar amount rather than a specific number of shares.

This is how fractional shares work: For example, if a company’s stock costs $150 per share, you can invest $5 and own a fraction of that share.

Fractional shares can only be traded within OnePay Invest and can’t be transferred to another brokerage account.

When can I place trades?#

You can place an order in the OnePay app at any time, but trades are only processed during U.S. stock market hours: Monday-Friday, 9:30 AM to 4:00 PM Eastern Time (excluding market holidays).

If you place an order outside those hours, it will automatically queue for the next market opening and go through when the market reopens. OnePay doesn’t support pre-market or after-hours trading.

How do I place a trade?#

To place a trade in the OnePay app:

• Open the OnePay app

• Tap Invest

• Once you locate the investment you’d like to trade, select Buy or Sell

• Follow the on-screen instructions to place your order

What happens if I don’t have enough funds in my OnePay deposit account to buy stocks or ETFs?#

If your balance isn’t sufficient, you’ll be prompted to link a debit card to complete your buy order. You can also add funds to your deposit account before placing trades or use an existing linked debit card.

Overdraft and Savings Backup can’t be used for Invest purchases.

How can I check my past Invest trades?#

You can view your full history of stock and ETF buys and sells directly in the OnePay app.

To check your Invest transaction history:

• Open the OnePay app

• Go to the Invest section from the Home tab

• Tap Settings, then Transaction history

Your recent Invest trades will be listed, including the date, amount, and type of order (buy or sell).

How are trades completed?#

All trade orders are routed to our regulated clearing partner, DriveWealth, for execution.

Trades are placed at the current market price and usually go through right away during market hours (Monday–Friday, 9:30 AM–4:00 PM ET, excluding U.S. market holidays). If you place an order outside market hours, it will go through when the market reopens.

Prices in the app are updated frequently, but they may change slightly by the time your trade is completed.

Can I cancel a trade?#

Trades placed during market hours can’t be canceled because they’re processed right away at the current price.

If you place an order after market hours, you may be able to cancel it before the market opens. 

To view your transaction history:

• Open the OnePay app

• Select Invest from the Home tab

• On your Invest portfolio page, you'll see a section titled "Pending activity" where any open orders will be displayed

• Select the order you would like to cancel, then click Cancel

Which stocks and ETFs are not supported?#

You can trade most major U.S.-listed stocks and ETFs listed on the NYSE and Nasdaq.

We don’t support:

• Stocks with very low trading volume or very small market caps

• Stocks priced under $1 (penny stocks)

• Leveraged or inverse ETFs

• Bonds, mutual funds, futures, or options

If you don’t see a stock in the app, it may not be supported by OnePay Invest. If a stock or ETF you already own falls out of policy for what OnePay Invest supports, you won’t be able to buy more, but you will still be able to sell your shares.

What are day trading limits?#

A day trade is when you buy and sell the same stock on the same day. You can place up to three day trades within a five-business-day period on OnePay Invest. After the third day trade, your account is restricted from placing additional day trades until the five-business-day period ends.

In some cases, a fourth day trade may still be allowed. If that happens, your account may be designated as a Pattern Day Trader (PDT) and must maintain at least $25,000 in equity to continue placing day trades.

OnePay may attempt to notify you when a trade qualifies as a day trade to help with tracking activity, but ultimately you are responsible for monitoring your own trading activity and account status.

If your account is restricted from day trading, you can still sell positions you previously purchased, as long as the sale does not qualify as a day trade.

Can I trade on margin or buy options?#

OnePay Invest doesn’t support trading with margin leverage or options trading.

Trades are fully funded using your OnePay deposit account. If your balance isn’t enough, you can use a linked debit card or add funds to your deposit account before placing the order.

How do I report a trade issue?#

If something doesn’t look right with your trade, you have the option to initiate a dispute. Click here to learn more about how to initiate a dispute in the OnePay app.

Are there limits on Invest transactions?#

Yes, to help keep your account safe, we set limits on certain types of stock and ETF trades. These limits can vary based on factors like the type and size of the transaction and how long your account has been open.

These safeguards are part of our fraud prevention efforts and are based on typical account activity, such as how customers fund their accounts, the size and frequency of trades, and the number of transactions placed in a single day. Your limits may also change over time as your account history builds.

Can I use my OnePay Points to invest in stocks or ETFs?#

Yes. You can redeem OnePay Points as cash back, which is immediately submitted for the exact cash back amount to purchase your selected stock or ETF. Once OnePay Points are redeemed, they cannot be converted back into points.

When can I buy stocks or ETFs using OnePay Points?#

If you redeem points during market hours, your order is placed immediately. If you redeem points outside of market hours, your order will be queued and placed on the next available trading day.

How do I buy a stock or ETF using OnePay Points?#

To make an investment using OnePay Points:

• Open the OnePay app.

• Tap the points listed in the upper-right corner of the Home screen.

• Tap Redeem.

• Select Invest.

• Tap Continue.

• Enter the amount of OnePay Points you wish to redeem (minimum of 25 points), and tap Continue.

• Pick a stock or ETF investment, and follow the on-screen instructions to place your order.